Frequently Asked Questions
Everything you need to know about our sustainable apparel and services.
What is your return policy?
We offer free returns and exchanges within 90 days of purchase, provided the items are in their original condition with tags attached.
How do I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress.
Are your clothes sustainably made?
Yes, we use eco-friendly materials like organic cotton, hemp, and recycled fibers to ensure our products are as kind to the planet as they are to you.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and select international destinations. Shipping costs and delivery times vary by location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment payments via Afterpay.
How should I care for my Toad&Co garments?
Most of our items are machine washable. We recommend washing in cold water and tumble drying on low or line drying to extend the life of the fabric.