Returns & Exchanges
At Toad&Co, we want you to love your sustainable gear, which is why we offer a 90-day return window for items in their original condition. Whether it didn't fit or wasn't quite your style, we make the process simple and stress-free.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Choose Your Method
Select whether you would like a refund to your original payment method, an even exchange for a different size, or store credit.
Print and Pack
Download and print your pre-paid shipping label, then secure your items in the original packaging or a reusable mailer.
Ship It Back
Drop off your package at any authorized UPS location; once received at our warehouse, we will process your refund within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing